

If you would prefer to pick up your order, simply contact us for details at 20. Our retail store is located at 156 St Anne's Rd, Winnipeg, Canada. We accept MasterCard, Visa, Amex, Apple Pay, Shopify Paymentĭoes Into the Blue have a retail store? Where is it? What payment methods does Into the Blue accept? We are also able to hold livestock so that it can be shipped out on a date most convenient for you. We can hold fish, inverts or corals for typically up to 1 week. Yes, once payment is received, Into the Blue is happy to reserve your items in case you want to add more items from a future update. Please read our Arrive Alive Guarantee & DOA Policy below for more information. That doesn’t make it alive will be replaced. Into the Blue has an Arrive Alive Guarantee, so any fish, invert or coral

On rare occasions, livestock may die during shipping. What happens if my fish, invert or coral dies during delivery? We ship via CanPar, Purolator, UPS, Fedex Priority, Loomis Express Overnight or WestJet, the best way to ship livestock. Each specimen is placed in its own thick plastic bag(s), with more than enough water and oxygen to make its trip. We can accommodate any size and will adjust simply by adding more packaging. Packaging size depends on the amount ordered. We separate fish, inverts & coral into separate boxes. Using a combination of things that can include styrofoam coolers, cardboard boxes, heat packs, cool pacs, bubble wrap and styrofoam peanuts. We pack only healthy livestock specimens with care and expertise. Photo Id is necessary for WestJet order pickup at a designated WestJet facility. Someone must be available to receive it at the either the CanPar, Purolator, UPS, Fedex, Loomis Express or WestJet facility to prevent livestock from being exposed to the rain and/or extreme temperatures. The day your order ships, you will receive an e-mail containing your CanPar, Purolator, UPS, Fedex, Loomis Express tracking number or WestJet airway number. How do I get my order once it is shipped? Call or email us with any questions or issues.You receive your order and acclimate livestock according to instructions in your box.We send you a tracking number via email.You set the shipping date so you know when your order will arrive.We call you in 1-3 business days to let you know when your order is ready to ship.Your order goes into a queue for processing.What happens after I submit my order online? When you’re finished, proceed to the Checkout page. Everything you see is available for sale unless it states Sold Out. When you find what you like, just click Add to Cart. Create your account or sign in with your Email and Password. You can shop and purchase fish, inverts and corals here. PLEASE NOT WE DO NOT SHIP IN THE CITY OF WINNIPEG - PICKUP ORDERS ONLY - SEE YOU IN THE STORE
